Terms of Service

Overview

Welcome to PYRA. The terms “we,” “us,” and “our” refer to PYRA. PYRA operates this website and online store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated and reliable shopping experience. Our Services are powered by Shopify, which enables us to host and operate our online store.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when accessing or using the Services.

Please read these Terms carefully, as they contain important information regarding your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, browsing, interacting with, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.

1. Access and Account

By using the Services, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained consent for any minor dependents using devices you own or manage.

To access certain features or make purchases, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. You may not sell, transfer, assign, or license your account to any other person.

2. Our Products

We make reasonable efforts to display accurate product descriptions and images. However, product colors or appearances may vary depending on your device, screen settings, or lighting conditions.

We do not guarantee that product appearance or quality will meet your expectations or match what is displayed online. All product descriptions, pricing, and availability are subject to change without notice at our sole discretion.

We reserve the right to discontinue products or limit quantities offered to any individual, region, or jurisdiction.

3. Orders

Placing an order constitutes an offer to purchase. PYRA reserves the right to accept or reject any order at our discretion.

Orders are not accepted until payment is successfully processed and confirmed. Please review your order carefully before submitting, as we may not be able to accommodate changes or cancellations once an order is accepted.

If an order is modified, delayed, or canceled, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy. You represent that purchases are for personal or household use only and not for resale or export.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed and confirmed.

Prices do not include taxes, shipping, customs, or import fees unless otherwise stated. Promotional terms may be governed by separate conditions, which will control in the event of a conflict.

You agree to provide accurate and up-to-date payment and account information and authorize us to charge your payment method for all applicable charges.

5. Shipping and Delivery

Delivery dates are estimates only and are not guaranteed. PYRA is not responsible for shipping delays caused by carriers, customs, or events beyond our control.

Once an order is transferred to the shipping carrier, title and risk of loss pass to you.

6. Intellectual Property

All content included in the Services—including text, graphics, logos, images, videos, product designs, and software—is owned by PYRA or its licensors and is protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.

7. Optional Tools

The Services may include access to third-party tools provided “as is” and “as available.” PYRA does not control or endorse these tools and is not responsible for any issues arising from their use.

Use of optional tools is entirely at your own risk.

8. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties. Accessing third-party sites is done at your own risk.

9. Privacy

Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge that your information may be processed by Shopify and transferred across borders as necessary to provide the Services.

10. Feedback

If you submit feedback, ideas, reviews, or suggestions, you grant PYRA a perpetual, worldwide, royalty-free license to use such content for any purpose without compensation.

You represent that you own or have the rights to any Feedback you submit and that it does not violate any laws or third-party rights.

11. Errors and Omissions

We reserve the right to correct errors, inaccuracies, or omissions and to update or cancel orders if information is inaccurate at any time without prior notice.

12. Prohibited Uses

You may use the Services only for lawful purposes. You agree not to misuse the Services, violate laws, infringe intellectual property, transmit malicious code, collect personal data unlawfully, or interfere with security features.

We reserve the right to suspend or terminate access for violations of these Terms.

13. Termination

We may terminate or suspend your access to the Services at any time without notice. Obligations incurred prior to termination will survive.

14. Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

Some jurisdictions do not allow certain disclaimers, so some provisions may not apply to you.

15. Limitation of Liability

To the fullest extent permitted by law, PYRA and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products.

17. Indemnification

You agree to indemnify and hold harmless PYRA, Squarespace, and their affiliates from any claims arising out of your use of the Services or violation of these Terms.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

19. Waiver and Entire Agreement

Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and PYRA.

20. Assignment

You may not assign these Terms without our consent. We may assign them without restriction.

21. Governing Law

These Terms are governed by the laws of the state in which PYRA is headquartered, without regard to conflict of law principles.

22. Headings

Headings are for convenience only and do not affect interpretation.

23. Changes to These Terms

We may update these Terms at any time by posting a revised version on the website. Continued use of the Services constitutes acceptance of the updated Terms.

24. Contact Information

If you have questions about these Terms, contact us at:

Email: hello@pyraalarm.com